Hetzner is a leading player in
the South African web hosting
environment. Established in
1999, the company has grown
in stature and expertise, currently servicing
over 100 000 active domains. It was founded
with the vision of providing reliable and
robust web hosting solutions coupled with
outstanding customer support to the SMME
market.
By consistently delivering exemplary
customer service and cost-effective managed
and semi-managed hosting packages,
Hetzner has exponentially grown its market
share making it the largest company to specialise
in web hosting in South Africa.
Hetzner is financially stable and has been
profitable since 2000, with profits continually
reinvested into the further growth of
the business. Through its affiliation with
German-based Hetzner Online AG, the company
also benefits from shared systems and
skills expertise.
(1). Industrial standards: ISPA Code of Conduct
(2). Best Employer Award 2008 (Corporate Research
Foundation) (3). Preferred hosting provider of the
2008 Loerie Awards (4). Founded in 1999 (5). Has a
staff complement of 78
STATISTICS/ DEMOGRAPHICS/ HISTORY
Year founded: 1999 Founding members: Martin Hetzner & Hans Wencke Employees: 78 Branches: Durbanville, Cape Town SA
Trade affiliations: Hetzner Online AG, based in
Germany Memberships: Cape Chamber of Commerce, German
Chamber of Commerce, Internet Service Providers’
Association of SA (ISPA)
NATURE OF BUSINESS
Activity: Specialises in providing optimal web hosting
and support services to private users, small-to-medium
businesses and mid-corporates based in SA as well as
internationally Products/services offered: Hetzner’s service is made
up of cost-effective web hosting packages as well as
Dedicated Server options, which includes TruServ™
semi-managed Servers and Fully Managed Dedicated
Servers Export activity: Provides hosting services to customers
in countries neighbouring South Africa, Northern Africa
as well as the UK, USA and Australia
EMPOWERMENT STATUS
Hetzner remains committed to the process of
transformation. The management team has put reasonable
targets in place to ensure continued progress is made
in establishing a workforce that is reflective of the
demographic profile of the Western Cape and South
Africa.
Hetzner does not have any external shareholders. Shares
are held by the founder.
Empowerment rating: 72.5% - Gendall Associates
BUSINESS & FINANCE
Financial year-end: 31 July Market share: Over 20% Auditors: CAP Chartered Accountants Current customer base: Hetzner currently services
over 100 000 active domains, a number that continues
to grow Major accounts: Ster-Kinekor, e-TV, Myadsl, Sony
BMG, Rawson Properties, Prezence, EMI Africa
TRAINING & CSI
CSI & empowerment initiatives: Contributes a
percentage of its profits to a local educational Trust Fund,
NGOs and SANCCOB
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