Alcon is the world’s leading eye care company and provides the broadest range of surgical,
pharmaceutical and consumer eye care products on the market today. With more than 15 000 employees worldwide, our diverse group of people encircles the globe, united by a common goal and purpose:
to make Alcon the most trusted eye care company worldwide and the first choice for eye care professionals and their patients. Alcon has defined a core set of values that we all live and work by: integrity, innovation, quality, commitment,
respect, and performance. The company places emphasis on what it achieves and how it achieves it. Its best is never quite good enough for company standards. This is what keeps Alcon striving for better. The company is guided by its culture of accountability. It is steadfast in its commitment to the development of strong customer relationships, its employees and the global community is at the core of the company’s success. The culture of Alcon is based on performance, continuous improvements and commitment to quality. It considers quality to be more than conformance to product specifications and seeks to continually improve all aspects of its business processes and quality management systems. Alcon’s focus for the future is to continue to provide a broad portfolio of ophthalmic products and enhance its market share through faster innovation, new product development and operational efficiency.
1. Founded in 1945 by Robert Alexander and
William Conner, hence the name ALCON.
2. 15 000
employees globally
3. Vision: To be the first choice
for eye care products and the most trusted eye care
company in the world
4. Mission: To discover and
develop innovative products that improve the quality
of life by helping people see better
5. Alcon is the
most respected and trusted eye care company in
the world.
STATISTICS/ DEMOGRAPHICS/ HISTORY
Year founded: 1945 USA, 1977 South Africa
Employees: 93
Branches: Johannesburg, Cape Town, Port Elizabeth,
KwaZulu-Natal, Free State
Memberships: PIASA, LAAPI
NATURE OF BUSINESS
Activity: Sales and marketing of the most extensive
range of ophthalmic products in the surgical,
instrumentation and pharmaceutical arena
Export activity: A presence in English speaking African
countries
TRAINING & CSI
Training programmes: Alcon believes that investing
in the development of its employees is a step towards
investing in the advancement and future success of
eye health worldwide. We create a culture of ongoing
learning through key HR processes such as: New
Employee Orientation; Performance Management;
Individual Development Plans; Global Professional
Selling; extensive product training; Talent Management;
Succession Planning.
CSI initiatives: Sponsor international speakers to
present at various congresses. Alcon Wetlab programme
to assist registrars; sponsorship of Alcon product
(lenses) during Eyecare Awareness Week; support
the Jonga Trust who provide eye health services to
segments of the South African population who had
limited access to eye care.
BUSINESS & FINANCE
Turnover: R342-million (2009 E/A)
Financial year-end: 31 December
Holding company: Alcon Laboratories Inc.
Bank: Citibank, First National Bank
Auditors: KPMG
Foreign listing & date: NYSE – May 2002
Current customer base: Ophthalmologists, general
practitioners; pharmacies, ENTs, paediatricians,
optometrists, wholesalers, private and state hospitals
CONTRACTS & AWARDS
ISO Rating: ISO 9001:2000 (Quality Management
Systems Requirements) and ISO 13485:2003 (Quality
Systems, Medical Devices, Requirements for Regulatory
Processes)
Awards: Top 300 (Local), Fortune 100 (The 100
Best Companies to Work For), 2008 Frost & Sullivan
Award for Market Leadership in the South African
Ophthalmology Pharmaceuticals market
Recent exhibitions: OSSA (Ophthalmology Society of
South Africa), SASCRS (South African Society of Cataract
and Refractive Surgery
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